Shipping Policy
Operated By: eGenAI (OPC) Private Limited | Platform: BidClub.in
1. Order Processing
Orders are processed only after:
Auction confirmation
Successful product payment
Dispatch timeline: 3–5 working days
2. Third-Party Logistics Disclaimer
Shipping fulfilled through independent third-party logistics providers.
eGenAI (OPC) Private Limited:
Does not own courier companies
Does not control courier
operations
Cannot guarantee delivery
timelines
Delivery dates are estimates only.
3. Risk Transfer
Risk transfers to customer:
Upon delivery confirmation
OR Upon pickup acceptance
Company not
liable for damage or loss after confirmed delivery.
4. Delivery Delays
Company not liable for delays caused by:
- Courier operations
- Natural disasters
- Government restrictions
- Transport strikes
- Incorrect address provided by user
5. Incorrect Address Liability
If user provides incorrect address:
Re-shipping charges
may apply
Company not liable for non-delivery
6. Refusal to Accept Delivery
If customer refuses delivery:
Return shipping cost may be deducted
Refund (if any) at sole discretion of
Company
7. Limitation of Liability
Maximum liability of eGenAI (OPC) Private Limited limited to product price paid.
Company not liable for:
- Indirect damages
- Emotional distress
- Business losses
- Loss of opportunity
- Loss of resale value
8. Corporate Protection Clause
Under no circumstances shall the Director, employees, officers, or agents of eGenAI (OPC) Private Limited be held personally liable for any claim arising from use of the Platform.
All liability, if any, shall be limited strictly to the
Company.